Terms of Service
Last Updated: 03/12/2025
Ark AI Solutions
Website: www.arkagency.org
1. Introduction
Welcome to Ark AI Solutions (“we,” “us,” “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, software, AI tools, automation systems, and related services (“Services”).
By using our Services, you agree to be bound by these Terms.
If you do not agree, you must discontinue use immediately.
2. Business Information
Ark AI Solutions
5 Burkitt Street, Hyde, SK14 1QQ
Contact Email: [email protected]
Governing Law: England & Wales
3. Description of Services
Ark AI Solutions provides a range of AI and automation-related products and services, including:
AI agents and chatbots
AI-powered SaaS dashboards
Automation tools and workflows
AI model integrations (OpenAI, Google Gemini, Grok, etc.)
Consulting and implementation services
Data processing and analytics
Free consultations and demos
We may update or modify the Services at any time.
4. Eligibility
Our Services may be used by:
Individuals worldwide
Users aged 16 and older
Both personal and business users
By using the Services, you confirm you meet these requirements.
5. Payment Terms
We offer:
Monthly subscription plans
One-time payments
Setup fees (as applicable)
Free consultations
Free demos
5.1 Billing
Subscription fees are billed on a monthly cycle, unless otherwise specified.
5.2 No Refund Policy
All payments are non-refundable, including partially used billing periods, setup fees, or one-time services.
5.3 Payment Method
Payments must be made using approved payment processors.
You authorize us to charge your payment method for recurring subscription fees.
6. User Responsibilities
You agree to use the Services lawfully and responsibly.
You must NOT:
Use the Services for illegal, harmful, or abusive purposes
Generate harmful, misleading, or malicious AI content
Upload copyrighted or unlawful materials
Use the Services for misinformation or disinformation
Attempt to reverse-engineer, copy, or replicate the systems
Bypass or attempt to bypass security measures
Automatically scrape, overload, or disrupt the Service
Engage in harassment, threats, or abuse using AI tools
You remain responsible for any content generated using your account.
7. Company Rights
7.1 Account Suspension & Termination
We may suspend or terminate your access at any time for:
Violating these Terms
Misusing the AI or platform
Non-payment
Security risks
Any conduct that harms our business or reputation
7.2 Service Modifications
We may modify, update, or discontinue features or Services at any time without prior notice.
8. Intellectual Property
8.1 Our IP
We (Ark AI Solutions) retain full ownership of:
Our website, platform, software, and dashboards
AI models, prompts, tools, and systems
Branding, trademarks, and proprietary technology
Any content or materials we create
8.2 User Content
You retain ownership of content you upload, submit, or provide to the platform.
8.3 AI-Generated Outputs
You may use AI-generated outputs for any lawful purpose.
You may NOT:
Use outputs for illegal, harmful, or abusive activities
Misrepresent outputs as professional advice (medical, legal, financial)
Use outputs to mislead, impersonate, or defraud
Remove required notices or disclaimers
We retain a license to store and process the data needed to deliver the Services.
9. Disclaimers
9.1 AI Accuracy Disclaimer
AI models may generate incorrect, incomplete, or misleading information.
You acknowledge that:
Outputs may not be accurate
Outputs should not be considered professional advice
You use outputs at your own risk
9.2 No Warranties
The Services are provided “as is” and “as available” without warranties of any kind.
9.3 Limitation of Liability
To the extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We are not responsible for business losses, lost profits, or data loss
Your sole remedy is to discontinue use of the Services
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of England & Wales.
Disputes shall be resolved through:
Informal negotiation, and if necessary
Legal action in courts of England & Wales
You agree to the jurisdiction of these courts.
11. Termination
11.1 Termination by Users
You may cancel your subscription or stop using the Services at any time.
11.2 Termination by Ark AI Solutions
We may terminate accounts at our discretion, including for:
Breach of Terms
Non-payment
Misuse of AI tools
Security concerns
Other business reasons
Data may be retained as required by law.
12. Additional Policies
The following additional rules apply:
No AI misuse of any kind
No violation of platform limits or rate limits
No use of the Services in highly regulated industries (medical, legal, financial advice) without written approval
We may introduce additional policies as needed.
13. Changes to These Terms
We may update these Terms from time to time.
Updates become effective upon posting on our website.
Your continued use of the Services constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, contact:
Ark AI Solutions
Email: [email protected]
Address: 5 Burkitt Street, Hyde, SK14 1QQ